Why is the widget checkbox not active?
Quickly fix a disabled widget checkbox in your online store.
If you have noticed the widget checkbox is not active / cannot be clicked. The fix is very simple and straightforward.
This happens when the product is considered "sold out".
These steps will get you sorted:
- In the Wrapped app, click into the "Gift Options" section.
- From there, click "Wrapped product page". This link will take you directly to your Gift wrap product in the Shopify admin.
- Once on the Gift wrap product page, set the inventory policy in one of two ways.
- Turning off inventory tracking entirely
- Turning on inventory tracking, but continue selling when out of stock (see Fig B)
- Once you've made the change best suited for your business, press "Save".
- Return to your online store and refresh the page. The widget checkbox will now be enabled.